Marcus Ingles

* Bachelor of Science in Hotel, Restaurant and Tourism Management * Graduate of Capella University's Master of Science program in Human Resources, relevant coursework includes Security and Risk Management, Sourcing and Managing Talent in the Workplace, Social Media Marketing Management, and Workplace Learning in the Digital Age. * Demonstrated ability to multi-task and prioritize in a deadline-driven, fast-paced environment * Recognized for enthusiasm, teamwork, collaboration, and delivering high-quality results * Demonstrated skills in areas of training, onboarding and orienting new employees through policies, practices and procedures to drive retention * Proven success resolving client concerns through employing empathy, active listening, and issue resolution skills * Microsoft Office skills word, power point, navigation systems, POS, web browsing * SERV Safe Certified