Brad Davis

𝗛𝗶, 𝗜'𝗺 𝗕𝗿𝗮𝗱 — 𝗮 𝗖𝗦 𝗹𝗲𝗮𝗱𝗲𝗿 𝘄𝗵𝗼 𝗯𝘂𝗶𝗹𝗱𝘀 𝗳𝗿𝗼𝗺 𝘇𝗲𝗿𝗼.Over the past decade, I've been brought into early-stage and growth-stage companies to do one thing: build Customer Success functions that didn't exist yet. No playbook. No team. Just a mandate to retain revenue, reduce churn, and create a customer experience worth coming back to.I've done that across industries — from AI and SaaS to niche B2B tech — and the through line is always the same. I build the systems, hire and develop the team, align CS with Sales and Product, and turn customer relationships into a revenue engine.That work has made me a specialist.