Jason Le

Energetic, results-driven professional with with over 6 years of extensive and diverse experience in customer service arena. I'm highly skilled in performing office support duties along with a solid track record of conferring with customers by telephone, email or in person to provide information about products or services. Hands on experience in ensuring that appropriate changes are made to resolve customer's problems and referring unresolved customer grievances to designated departments for further investigation. Areas of expertise include: * Customer relationship management * MS Word, Excel, PowerPoint * Customer account creation * Social Media * Vietnamese Translator * Strong Interpersonal communication skills. * Problem analysis and problem solver. * Adaptability and ability to work under pressure.