Jamie Koepke

Improving the customer and client experience is a driving force for me – using my experience as a Career Coach, Product-Project Manager and Delivery Manager, I'm constantly striving to ensure individuals deliver against actional plans that produce results. A lifelong learner who is consistently curious and up to date with trends to develop and improve processes to meet business objectives and provide an excellent customer experience. Delivers strong coaching, training and facilitation (virtual and face-to-face) developing and adjusting collateral and strategies towards business needs and product training. Additional previous experience includes maintaining strong leadership skills meeting deadlines and strong coaching/training skills developing curriculum and providing product training as a Product Manager at Bank of America and Wells Fargo (Previously First Union Bank, Wachovia) respectively. Specialties: Career Advice & Job Search Strategy Outplacement Services Interview Preparation Salary Negotiation Career Coaching Personal Branding Resume Design LinkedIn Profile Optimization Attention to Detail Leadership Accountability Compliance Quality Research Professional Consulting Customer Experience Coaching Trend Monitoring Facilitation Process Improvement Communication Organizational Skills, Virtual Session Facilitation User Acceptance Testing (UAT).