Nicole Layton
Sydney, New South Wales, Australia
With over 30 years’ experience in recruitment, I partner with organisations to build strong leadership capability within contact centre and customer-centric environments.
I specialise in recruiting senior contact centre roles, including operations, project management, marketing, and customer experience, working closely with leaders responsible for hiring and team capability. My approach is relationship-led, considered, and focused on long-term fit — not just filling roles.
Nicole Layton is an ICF-accredited Associate Certified Coach (ACC) based in Sydney, New South Wales, Australia. She works with organisations and individuals, specialising in leadership confidence, decision-making, and presence during career transitions. Layton coaches in English and her clients are in the HR & Recruiting, Finance & Banking, and Telecommunications industries.
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English
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