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Enterprise · Product Manager Interview Guide

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Interview language: English

How to Pass the Aviva Product Manager Interview in 2026

The Aviva DNA (TL;DR)

Aviva's 'Care More' value is central to their interview process, assessing candidates on their ability to genuinely understand and address customer needs within complex financial products like AvivaPlus. They seek individuals who can articulate how their work directly impacts client trust and long-term relationships, often through scenario-based questions.

The Aviva Interview Loop

Your onsite loop will typically consist of 5 rounds.

  1. 1

    Round 1

    Recruiter Screen
    Motivation, basic fit, logistics.
  2. 2

    Round 2

    Product Sense / Design
    Customer empathy, creativity, structured design thinking.
  3. 3

    Round 3

    Analytical / Execution
    Metrics definition, root-cause debugging, A/B testing.
  4. 4

    Round 4

    Strategy / Estimation
    Market sizing, competitive positioning, business trade-offs.
  5. 5

    Round 5

    Behavioral / Leadership
    Past evidence of ownership, influence, resolving conflict.

The Danger Zone: Top Reasons Candidates Fail

Based on our database of Aviva interview outcomes, avoid these common traps:

  • Failing to consider regulatory constraints in financial products.
  • Jumping to solutions without diagnosing the root cause.
  • Using an ad-hoc or opinion-based prioritization method.
  • Failing to quantify the potential benefits and costs of each option.

Test Yourself: Real Aviva Questions

Three real prompts pulled from our database.

Type · Market Sizing

Estimate the total addressable market (TAM) for retirement planning solutions for individuals aged 50-65 in the UK.

Type · Business Trade-offs

We can invest in improving our existing customer service chatbot's AI capabilities or build a new self-service portal for complex claims. Which would you prioritize and why?

Type · Competitive Analysis

How should Aviva differentiate its new digital-only income protection product from competitors like Legal & General and Direct Line?

+ many more questions, signals, and worked examples

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Aviva Interview Question Bank

A sample from our database, grouped by round. Sign up to see the full set.

9 of 13 questions shown

1

Recruiter Screen

1
  1. 1

    Type · Motivation

    Why are you interested in a Product Manager role at Aviva, specifically within our financial services and insurance domain?
2

Product Sense / Design

3
  1. 2

    Type · Product Design

    Design a new feature for Aviva's mobile app to help young adults better understand and manage their savings for retirement.
  2. 3

    Type · Product Improvement

    Imagine Aviva's online portal for policyholders is seeing a drop in engagement. How would you diagnose the problem and propose improvements?
  3. + 1 more questions in this round (sign up to unlock)
3

Analytical / Execution

3
  1. 4

    Type · Metrics Definition

    We've just launched a new online tool to help customers compare different Aviva life insurance products. What are the key metrics you would track to measure its success?
  2. 5

    Type · Root Cause Analysis

    The conversion rate for Aviva's 'Get a Quote' flow has unexpectedly dropped by 15% this week. How would you investigate the cause?
  3. + 1 more questions in this round (sign up to unlock)
4

Strategy / Estimation

3
  1. 6

    Type · Market Sizing

    Estimate the total addressable market (TAM) for retirement planning solutions for individuals aged 50-65 in the UK.
  2. 7

    Type · Competitive Analysis

    How should Aviva differentiate its new digital-only income protection product from competitors like Legal & General and Direct Line?
  3. + 1 more questions in this round (sign up to unlock)
5

Behavioral / Leadership

3
  1. 8

    Type · Ownership

    At Aviva, we prioritize the Care More value, which often requires us to advocate for customer outcomes that might conflict with immediate short-term business KPIs. Tell me about a time you identified a friction point in a financial product journey that was technically functional but fundamentally failed to provide clarity or support to the customer. How did you champion a change that prioritized customer trust over existing delivery timelines?
  2. 9

    Type · Influence

    Describe a situation where you had to influence a stakeholder or team who disagreed with your proposed approach. How did you gain their buy-in?
  3. + 1 more questions in this round (sign up to unlock)

Unlock all 13 Aviva questions, free

No credit card. Every question with its framework, the grading signals interviewers score against, and a worked answer for each.

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Interview tracks at Aviva

How Aviva's DNA translates across functions. Pick your role.

Compare Aviva with similar employers

Same DNA, different bar. Browse the closest companies in our database and see how their loops differ.

Practice Aviva interviews end-to-end

Sample answers

What a strong answer to these Aviva interview questions shows.

Estimate the total addressable market (TAM) for retirement planning solutions for individuals aged 50-65 in the UK.

A strong answer shows: Structured approach to estimation.; Ability to make reasonable assumptions and justify them.; Understanding of the financial services market..

We can invest in improving our existing customer service chatbot's AI capabilities or build a new self-service portal for complex claims. Which would you prioritize and why?

A strong answer shows: Ability to make difficult strategic decisions.; Understanding of business and operational trade-offs.; Data-driven justification for choices..

Frequently asked questions

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