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Enterprise · Supply Chain Interview Guide

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How to Pass the THG Supply Chain Interview in 2026

The THG DNA (TL;DR)

THG's bar-raiser round critically evaluates a candidate's commercial acumen and ability to scale operations, often probing past experiences with large-scale retail or manufacturing. They seek individuals who can articulate how their contributions would directly impact the growth of brands like Cult Beauty or enhance infrastructure like Hangar Seven.

The THG Interview Loop

Your onsite loop will typically consist of 5 rounds.

  1. 1

    Round 1

    Recruiter Screen
    Motivation, operations background, supply chain interest.
  2. 2

    Round 2

    Operations Case
    End-to-end supply chain optimization, bottleneck diagnosis, network design.
  3. 3

    Round 3

    Forecasting & Planning
    Demand planning, S&OP, inventory optimization, working with statistical and ML forecasts.
  4. 4

    Round 4

    Optimization
    Linear programming intuition, route optimization, facility location, trade-offs between cost/service/CO2.
  5. 5

    Round 5

    Behavioral / Leadership
    Past evidence of ownership, influence, resolving conflict.

The Danger Zone: Top Reasons Candidates Fail

Based on our database of THG interview outcomes, avoid these common traps:

  • Overlooking the interconnectedness of different supply chain stages (e.g., focusing only on the DC without considering inbound supply or outbound transport).
  • Focusing only on expediting inbound supply without considering the impact on warehouse capacity or picking/packing operations.
  • Describing a situation that escalated negatively without resolution.
  • Denying ever making a mistake or blaming others entirely.

Test Yourself: Real THG Questions

Three real prompts pulled from our database.

Type · behavioral

Tell me about a time you had to influence a stakeholder or team that was resistant to a change you believed was critical for operational improvement. What was the situation, what did you do, and what was the outcome?

Type · motivation

What specifically about THG's supply chain operations excites you, and how does it align with your career aspirations in supply chain management?

Type · case-study

Imagine THG is experiencing significant delays in fulfilling orders for a popular new beauty product launch due to a bottleneck at our primary distribution center. How would you diagnose the root cause and propose solutions to mitigate these delays, considering both immediate fixes and long-term improvements?

+ many more questions, signals, and worked examples

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THG Interview Question Bank

A sample from our database, grouped by round. Sign up to see the full set.

10 of 17 questions shown

1

Recruiter Screen

2
  1. 1

    Type · motivation

    What specifically about THG's supply chain operations excites you, and how does it align with your career aspirations in supply chain management?
  2. 2

    Type · background

    Describe your experience with end-to-end supply chain processes, from procurement and inventory management to warehousing and last-mile delivery, particularly within a high-volume retail or e-commerce environment.
2

Operations Case

3
  1. 3

    Type · case-study

    Imagine THG is experiencing significant delays in fulfilling orders for a popular new beauty product launch due to a bottleneck at our primary distribution center. How would you diagnose the root cause and propose solutions to mitigate these delays, considering both immediate fixes and long-term improvements?
  2. 4

    Type · case-study

    THG is considering expanding its international fulfillment network to reduce shipping times and costs for customers in Asia. Outline the key factors you would consider when evaluating potential new warehouse locations and network designs.
  3. + 1 more questions in this round (sign up to unlock)
3

Forecasting & Planning

3
  1. 5

    Type · forecasting

    Describe your experience with demand forecasting for a diverse product catalog, like THG's. How do you balance the use of statistical models with qualitative inputs from sales and marketing, especially for new product introductions or promotional events?
  2. 6

    Type · inventory-optimization

    How would you approach optimizing inventory levels across multiple distribution centers for a fast-moving consumer goods category, considering factors like lead times, holding costs, service level targets, and potential stock-out costs?
  3. + 1 more questions in this round (sign up to unlock)
4

Optimization

3
  1. 7

    Type · optimization-intuition

    Explain the core concept behind linear programming and how it might be applied to optimize transportation routes or warehouse slotting for THG. What are the key inputs and outputs you'd expect from such a model?
  2. 8

    Type · optimization-tradeoffs

    Consider the trade-off between minimizing transportation costs and meeting customer delivery time expectations for THG. How would you approach balancing these competing objectives, and what data would you need to make informed decisions?
  3. + 1 more questions in this round (sign up to unlock)
5

Behavioral / Leadership

6
  1. 9

    Type · conflict resolution

    Tell me about a time you had a significant disagreement with a colleague or team member. How did you handle it, and what was the resolution?
  2. 10

    Type · learning

    Tell me about a time you had to quickly learn a new technology or programming language for a project. What was your learning process, and how did you apply it?
  3. + 4 more questions in this round (sign up to unlock)

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